FAQs

Tiffin Time is a platform that connects users with local tiffin providers offering home-cooked Indian meals delivered to their doorstep or collected, its up to you!

Once you've signed up, simply select a tiffin provider, choose your meal plan or dishes, and schedule your deliveries. 

Browse local providers, view their weekly menus, schedule your deliveries, and enjoy authentic Indian meals with minimal hassle. 

Some providers may allow minor customisations. This will be visible on their information panel

Our providers are local cooks and small businesses offering freshly prepared, home-style Indian meals.

We are expanding gradually. Enter your postcode in the app to see available providers in your area.

All meals will be stated on the app by each individual tiffin provider if it is suitable for your dietary requirements.

No - enjoy the service when you want! You just need to pre order in time to get the tiffin accepted - some vendors do offer discounts for bulk orders across the weeks.

All meals will be stated on the app by each individual tiffin provider if it is suitable for your dietary requirements.

Providers list common allergens that can be seen on every dish if applicable. 

The tiffin providers on the app will list the main ingredients used in their dishes for you to view as well as list the allergens.

Usually the servings are enough for minimum 1 person unless otherwise stated by the tiffin provider.

Yes, someone should be available to collect the meals you've ordered. Alternatively, you can select the collection option and pick up your meals at your convenience (within the allotted time of course)

To modify your order, please use the 'Cancel Order' feature within the app (which will only be available for a short amount of time). If there is an extenuating circumstance then please contact us us via email at hello@tiffin-time.com and we will assist.

As meals are prepared by individual tiffin providers, they do not have a standard use-by date. It's recommended to consume them promptly for optimal taste and quality. If you choose to refrigerate or freeze meals, please adhere to safe storage practices. 

Go to your profile settings in the app to make any updates. 

For further assistance, feel free to email us at hello@tiffin-time.com.